Fable
Bring drawings or bring instructions
Two new apprentices, Xiao Tang and Xiao Song, joined the workshop. Supervisor Lao Tan assigned each of them a task: Xiao Tang was responsible for making standard wooden stools, and Xiao Song was responsible for handling custom customer requests—some wanted to change dimensions, some wanted to switch wood, some wanted to add armrests.
Old Tan sent Xiao Tang a file: photos of three finished standard wooden stools, each labeled underneath with materials and dimensions. Xiao Tang followed them for two weeks, and the finished products looked almost identical to the photos. One photo showed an oak stool, so Xiao Tang used oak, with dimensions according to the numbers below the photo. Occasionally, when a photo's angle was unclear, Xiao Tang referred to the other two to fill in the missing details.
Xiao Song's side was different. Old Tan gave Xiao Song only one sentence: according to customer requirements, make wooden furniture that can be sat on, is stable, and looks good. In the first week Xiao Song delivered three pieces, two of which passed, and one had chair legs of unequal length. In the second week, all five pieces delivered passed. By the third week, Xiao Song began proactively adjusting designs based on the customer's floor plan, no longer merely executing instructions—he was understanding what "can be sat on, stable, and good-looking" meant in different floor plans.
One day Old Tan gave both of them a new task at the same time: the client asked to "make a chair suitable for reading on a balcony, with a place to put a teacup." Xiao Tang flipped through the three photos he had on hand, and none of them was a balcony chair. He found the closest one, a dining chair photo, scaled it down and added a cup holder, and submitted it. It was usable, but the seating feel was poor—the dining chair's backrest angle was not suitable for reclining reading.
Xiao Tang delivered, and Xiao Song delivered too. Xiao Tang's chair was sent back and revised twice; Xiao Song's passed on the first try. During the retrospective, Old Tan said: Xiao Tang's strength is when your example library has many samples; Xiao Song's strength is when your task requires understanding constraints from scratch. The way the two were trained determines the boundaries of their abilities.
Old Tan later adjusted task assignments. Standard products went first to Xiao Tang—many examples, small deviations, high efficiency. Tasks requiring exploration and adaptive judgment went to Xiao Song—giving him no examples instead forced him to understand the essence of the task. Each worked to their strengths, and overall output doubled.
In his year-end summary, Old Tan wrote: how many examples you give equals how much you fix the answer space. The more examples, the smaller the room for exploration. For tasks where the answer space is known, this is a good thing. For tasks where the answer space needs to be reconstructed, examples will trap your output in existing shapes.
When a new apprentice joins, Old Tan asks a test question: if you were given an unfamiliar manual task, would you rather receive three photos of the finished product, or a one-sentence task description? There is no right or wrong answer, but the answer determines which kind of task Old Tan assigns to him later.